SERENA
The Wellbeing Revolution in Mining
Advanced Equilibrium, Recreation and Neuro-Wellbeing System. The first strategic infrastructure integrating neuroscience, virtual reality and institutional governance for high-demand mining operations.
Psychosocial Risk in Mining
is a Real Operational Risk
Studies across large-scale mining operations reveal that mental health issues directly correlate with accidents, human errors, absenteeism and talent loss.
The vast majority of workers operate with severe physical and mental exhaustion. Above 3,500 m altitude, hypoxia worsens cognitive decline and motor coordination.
Almost 1 in 3 employees suffers extreme exhaustion, cynicism and inefficacy. 14×7 rosters and family separation cause progressive disconnection.
Each technical replacement can cost an average of USD 50,000 in recruitment, training and learning curve loss.
SERENA:
A Neuro-Wellbeing Ecosystem
SERENA is a comprehensive psychosocial balance management system, neuro-emotional regulation and advanced wellbeing, designed specifically for high-demand mining operations.
Not a traditional wellness program. It is a strategic infrastructure designed to organically integrate into operations with continuity, traceability and governance criteria.
"The mining industry is at an inflection point. Regulatory, social and human demands make it unsustainable to manage psychosocial risk reactively."
— SERENA Executive Document · ROBOTA + Velasco Group
4 Integrated Intervention Layers
SERENA operates as a 4-level infrastructure that integrates into mining operations with traceability, scalability and institutional governance criteria.
Modular Physical Infrastructure
Autonomous, transportable module adaptable to extreme geographies. Advanced acoustic, lighting and thermal control for operation above 4,000 m altitude.
Enabling Technologies
Non-invasive neurostimulation (Exomind), therapeutic virtual reality and the SERENA Companion app. Each tool is scientifically validated and cleared by international regulatory bodies.
Operational and Clinical Protocols
4-level psychosocial triage with clear access, usage and follow-up criteria. From universal prevention to crisis containment, with total confidentiality guaranteed.
Institutional Governance & Compliance
Integration into mining law, compliance, ESG and DEI frameworks. Aligned with ISO 45003, IRMA, ICMM and labor regulations. Data always anonymized and aggregated.
The Tools that Transform Wellbeing
Three scientifically validated technologies, integrated into an ecosystem designed for the extreme conditions of remote mining.
Exomind
Neurostimulation
Next-generation non-invasive transcranial magnetic stimulation (TMS) by BTL. Targets the dorsolateral prefrontal cortex to regulate emotions, focus and sleep quality.
- 90% of users reported emotional wellbeing improvements
- 71% improved sleep quality
- 50% reduction in depressive symptoms
- 6–25 min sessions, no recovery time
- Drug-free, non-invasive procedure
Therapeutic
Virtual Reality
Immersive environments that induce active calm, reduce stress and regulate emotions through specific neurophysiological responses.
- Platforms with vibration, fans and aromatic diffusers
- Resilience gamification and mental training
- "Walk A Mile" module — empathy training
- Personalized immersive mindfulness
- Real-time biofeedback
SERENA Companion
Digital Platform
Continuous support app with personalized recommendations, Resilience Index and anonymous usage tracking 24/7.
- Personalized recommendations by risk profile
- Resilience Index and progress tracking
- Integration with Calm, Happify and 7 Cups
- Protocol activation and aggregated indicators
- No personal data stored — 100% anonymous
See the SERENA Module in Action
Progressive Psychosocial Triage
4 levels ensuring the right intervention at the right time, from universal prevention to crisis containment — with total confidentiality.
Free module access for all workers. Aimed at maintaining baseline wellbeing and developing proactive resilience.
Triggered by fatigue, stress or sleep disturbances detected via PHQ-2/GAD-2. Protocol with increased frequency and follow-up.
Confidential referral to the EAP with mental health professionals. Fully soundproofed booths for personalized, private care.
Activated during acute psychosocial crisis. Intensive containment coordinated with HSE and the legal team, following confidentiality and proportionality principles.
Privacy guaranteed: Voluntary use, no personal data stored, no effect on work performance evaluation. Reports always aggregated and anonymized per ISO 45003.
Psychosocial Risks and Control Measures
Every identified risk has a specific technical response within SERENA, with clinically validated action mechanisms.
Quantifiable Strategic Benefits
SERENA operates with KPIs defined before launch. Industry benchmarks vs. program targets demonstrate ROI even in conservative scenarios.
Mining industry average (Vale Canada 2025)
Achievable in 12–18 months of implementation
Average cost per technical replacement (recruitment + training)
Average mining turnover rate (TechForce 2024)
10 p.p. reduction in SERENA-enabled operations
A healthy environment can increase productivity by up to 20% (WHO)
3 Deployment Phases
A structured process ensuring organic integration into operations without disruptions, with results measurement at every stage.
Controlled Pilot
3–6 months · 100–150 employees
- Selection of critical operational area
- Adoption and acceptance measurement
- First Exomind and VR effectiveness KPIs
- Business Case with real operational data
Scaling
6–12 months · Full workforce
- Deep integration into HSE, HR and operations
- Active PHQ-2 / GAD-2 triage
- Activation of Level 3 and 4 protocols
- Community communication (Social License)
Consolidation
12+ months · Stable infrastructure
- Permanent infrastructure component
- Periodic anonymized ESG reports
- KPIs integrated into leadership
- Community extension evaluation
No capital tied up. Module delivered on a loan basis.
Costs adjusted to real scale. No surprises.
For plant shutdowns, ramp-ups and high-demand periods.
SERENA in your ESG & DEI Strategy
ESG Social Component with direct impact on the Social License to Operate, community relations and regulatory compliance.
Tangible evidence of human investment for sustainability reports and ESG funds.
Psychosocial risk regulatory compliance. Reduced legal exposure.
Real commitment to people, demonstrable to communities and stakeholders.
Inclusive design with differentiated protocols and an integrated gender perspective.
Technology, AI and applied neuroscience. Developers of SERENA’s technological platform, clinical protocols and digital infrastructure.
Mining administration and law, governance and compliance. Guarantors of the legal and institutional framework and alignment with international standards.
The mining of the future
takes care of its people
Adopt SERENA and position your operation at the forefront of Mining 5.0 — integrating human care, operational efficiency and institutional responsibility in a single system.